Emmanuel Akpan

Work Experience:

Engineering Data Cataloguer (Inventory and Materials Management)

2018 – To date: Flour Mills of Nigeria Plc, 1 Golden Penny Place, Wharf Road Apapa Lagos State.

Responsible maintaining proper engineering nomenclature and cataloguing of all new stock items request, to prevent wrong items purchase, saving the company millions of naira in procurement cost associated with wrong item purchase.

Customer Support Lead

2018: Thank U Cards (SiDon Media), 17B Da Sylva Street, Lekki Phase 1

Provided all round maintenance support service to 20+ Merchants on the Thank U Cashback loyalty platform and covered over 15 different locations. Interfaced with customers and clients; handling and responding to all client and user support queries and was a key part of the communications department

Customer Relation Officer II

2016 – 2017: Valinno Systems Limited, 3 Ogunmade Street off Ajao Road, Ikeja Lagos.

Interfacing with customers and clients; handling all company communications by telephone, email, letter and face to face and on digital & social media channels.

Project Officer (Research and Development)

2014 – 2016: GrandCentral Global Services Limited

Managed and facilitated resource management, administration procedures and documentation for the managing partner

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Other Experience:

2007-2009: Field Engineer (Graduate Trainee): University of Calabar Geophysical Unit
2013-2014: Infographics Nigeria Ltd (Microsoft Academic Service Partner)
2012 – 2013: Project Assistant - Cornerstone Lead Inspire Transform Foundation (LIT)

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Education:

2004-2009: B.Sc Applied Geophysics, University of Calabar, Calabar.
1996-2002: S.S.C.E Stadium High school, Surulere, Lagos State.
1990-1996: F.S.L.C Ijero L.M.L.G Primary Sch., Ebute Meta, Lagos State.

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Certificates and Trainings:

Supply Chain Management - Oxford Home Learning Academy, UK
Online Marketing Fundamentals (Digital Marketing) - Google Online Learning
Customer Care Advantium Consulting, Calabar, CRS.
Certificate of Proficiency in First Aid - St. Johns Ambulance International